Me: Thank you for calling, how can I help you?
Customer: I need to get my subscription changed to my new address and renew for next year.
Me: I'd be happy to help you with that; do you have a CRN?
Customer: Not on me. Can you search by my name?
Me: Certainly. And your name is?
Customer: Mark Pellegrino.
Me: ...Mark Pellegrino?
Me: As in...Mark Pellegrino? Like, Lucifer, Mark Pellegrino?
Customer: *chuckles* Yes, like Mark Pellegrino.
Me: Oh my God. You're Mark Pellegrino.